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Reviews

Dear Customers

As you can see below I have collected many reviews over the years. Thank you so much to everybody who took the time to do so!

I will not ask you to leave a review any longer as I know how busy everybody is. 

If you would like to leave a review please do so and it will be most appreciated.

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Richard Gavery 18/12/2023 3:31pm

Thank you Ursula,
It was a pleasure working with you to create our celebratory company glasses. Thank you for your expert advice and guidance on engraving the logo and clear, concise and open communication throughout the work.
The team loved the glasses and they were perfect to toast our 10 year anniversary drink in.
Richard.

Rebecca Epka 15/04/2024 10:51am

Hey Ursula, 

Thanks again for a beautiful engraving – the message brought a few tears to my boss.

 

It is an item he will treasure forever 😊

Niamh Stuart 29/01/2023 12:13

This is the second time I’ve asked Ursula to do some engraving for me. Both times the final products were beautiful personalised cocktail glasses, perfect for a 21st present. Super easy to communicate via email and discuss fonts and placement. Thank you Ursula for making such special presents.

Veronique Shaw 12/09/2022 9:15am

Thank you Ursula, it was such a pleasure working with you and meeting you. My project was really a last minute and you still managed to help me, the glass was really beautiful my nephew absolutely loved it.

Arienne Wills 31/07/2022 5:58pm

Ursula, it was an absolute pleasure to work with you. Your listening and ideas regarding the design were amazing. And then your attention to detail and craft skills were outstanding. The finished product is something we are very very happy with. Thank you so much.

Justin Horsfield 25/03/2022 5:17pm

Thanks Ursula, we are all very happy with the mugs and the attention to detail.

Craig and Chania Hattle 6/04/2022 4:28pm

Ursula was fantastic to deal with, prompt at responding, gave sound advice and the resulting engraved crystal wineglass set was absolutely worth it. A very beautifully done 21st present that our daughter should treasure for years to come!

Lynda Read 31/05/2022 8:55pm

Thank you so much for the beautiful engraving that you did for me, it's beyond my expectation. Would highly, highly recommend to everyone.

Sue Palfreyman 19/12/2021 11:08:27 AM

Absolutely loved the glasses that Ursula engraved for us - beautiful gift, great service and excellent communication in arranging the whole transaction via email. Thoroughly recommend!

Brooke Wilson 27/10/2021 7:53:52 AM

Highly recommend Glass Engraving by Ursula. I sent her through what I was wanting and she came back with a variety of designs to choose from which I thought was great to have that choice. Her communication was great and shipping was fast. Thanks Ursula!

Wendy Paul 26/10/2021 8:35:17 AM

Finding yourself under extended lockdown with nothing significant to be able to give to your hubby for a 50th birthday isn't great...that's where Ursula came in. She produced some amazing beer glasses within a very short leadtime - she was so accomodating, helpful and friendly it made the whole process a delight. She will be on my mind for any future celebrations. Thanks Ursula, loved dealing with you.

Anne-Marie Mazzutti 24/09/2021 09:57:21 AM

Ursula did a stunning job copying exactly a loved ones handwriting as a beautiful and special memory onto a stemless wine glass. Ursula's flexibility, excellent communication and care on this special request was fantastic. The quality of the glass and engraving is fantastic. I will be recommending her to anyone who is looking for a personalised service. She also actively checked that it had arrived safely.,

Angela Ryland 08/09/2021 03:37:42 PM

We decided at the last minute to give a friend a couple of engraved beer glasses for his retirement. Ursula was able to turn them around for us in a short timeframe and the glasses were exactly what we wanted. Thanks Ursula for accomodating us :), 

Jane Monk 21/07/2021 04:12:52AM 

Dear Ursula, Thank you so much for the beer glass for my grandson Daniel. He loves it and has already had it filled with beer.Regards Jean Monk.

Lucy Traill 18/01/2021 08:59:15 PM

I absolutely loved Ursula's work! As a very unique and personal project, Ursula exceeded my expectations and delivered a beautiful piece, based off of an old childhood photograph. When I couldn't find any other company to do the engraving for me, Ursula took on the project and did all the work by hand. Much appreciated and loved!

Pam Pengelly 10/12/2020 03:02:59 PM 

It has been such a pleasure working with Ursula. Her communication has been prompt and spot on, and great progress photos of the engraving on the wine glasses. The engraving was exactly as I envisioned. I am sure my Father will be really happy with his engraved wine glasses - they are a Christmas present.

Kim Cook 23/11/2020 11:05:35 AM 

Ursula was fantastic. Great communication throughout the whole process made it so much easier to explain what I wanted. The end product was perfect and I was so pleased. I would not hesitate to recommend her to others. A very professional service!

Yana Valiyeva 1/11/2020 07:52:51 PM

Ursula did a great job and she is so nice to deal with! I ordered engraved glasses as a present and everything was done perfectly and in the shortest time. I would definitely order again in the next occasion :) and will recommend her to everyone!

Kat Saifiti 07/10/2020 03:41:41 PM

Ursula did an amazing job capturing the engraving beautifully. The details were pinpoint perfect, with such intricate details on the designs. Such beautiful work. Will definitely be a repeat customer. Thank you so much Ursula.

Sandy Jermain 07/10/2020 07:23:59 PM

This is the second engraving I've had done by Ursula, and like last time, the result is perfect. Very good communication and she has great ideas to help with design. Will definitely be back if the need arises. Thanks Ursula.

Charlotte Taylor20/09/2020 07:34:55 PM

Ursula engraved a beautiful wineglass and Christmas bauble for us with a custom pattern as a graduation gift. They are both beautiful pieces that will be treasured for years to come. Thank you so much for making the process so easy and the final products magnificent!

Sam Everson16/09/2020 11:15:55 PM

Great communication between ordering and options available. Bought the 3 piece decanter set for my Dads 50th. He loved it, well done Ursula and your team.
Thank you

Sophie James 09/09/2020 10:06:01 AM
Amazing customer service replies super fast, whisky glasses arrived in days, deffinatley recommend!
 

Paul Redmayne 21/08/2020 04:51:49 PM

We had Ursula engrave 2 x Whiskey Decanters and Glasses and a Wine Decanter for the kids 21st, Ursula engraved a key and 21 their names and birthday date they turned out amazing

Megan Speight 08/07/2020 01:34:32 PM

I had two Martini glasses engraved for a griend birthday, was such easy fast commmunication and the end products are just Beautiful! Thank you so much Ursula!

Sophia Elliott 08/06/2020 03:34:58 PM

Ursula was entirely professional and very friendly to deal with. Her communication and service was excellent, delivering what she promised on all levels to a high standard.My boss loved the gift she created for him, and I would definitely use Ursula's services again as needed in future.Thank you very much for your help and your reliability =)I would highly recommend you to anyone, and wish you great success

Rob Huntington 30/06/2020 07:05:44 PM

Unfortunately due to my own disorganized state I gave Ursula very little time to work on a large wine glass for my daughters 21st birthday. And she did it, an amazing job and a lovely professional person to deal with. Thank you Ursula

Maraike Kellner 29/06/2020 04:58:50 PM

The glasses Ursula engraved for me look amazing!!I am so happy with how my orders turned out!!Ursula is great to deal with and really took care of me as a customer.I would highly recommend her to anyone!

Alex Boff 27/06/2020 04:05:33 PM
Ursula is wonderful to deal with, and very skilled. I requested an engraved decanter for my father's birthday. I asked for some words, and an engraving of our family dog.I am so happy with how it turned out. It looks absolutely amazing. Would highly recommend!Thank you very much!

Sharni Greyvenstein 29/05/2020 10:54:36 AM

I had two custom made glasses made for my husband’s 30th. Ursula is wonderful, right from my first enquiry through to collection she has been so quick to reply, polite and helpful and her work is amazing! My glasses exceeded my expectations by miles. So so happy! Thanks so much Ursula!
 

Mary Foster 20/05/2020 11:03:58 PM

I ordered 2 wine glasses engraved for my son and daughter-in-law for their silver wedding anniversary. As I live in the UK and wanted something special for them. Ursula did a fantastic job and arranged delivery. They loved them and thought they were beautifully done. Thank you so much Ursula for all your patience with e mails etc. Would definitely recommend.

Madison Leaumoana11/05/2020 10:46:56 AM
We ordered a red wine glass with our mother’s name engraved and a flower design. It was so beautifully done and she loved it. Ursula made the process quick and simple for us. We look forward to using her service again in the future!

Jasmine Louie 06/05/2020 07:13:22 PM

Ursula was so lovely to work with! She did a beautiful job in such a small amount of time. Highly recommend.

Beryl Lenton 11/03/2020 08:49:28 AM

l am so pleased, with the way Ursula dealt with my order from the UK.. My daughter in Auckland was really pleased with her present.The engraving was brilliant.I think Ursala likes a challenge

Fiora Au 04/03/2020 06:59:22 PM
Highly recommended. Ursula was lovely to deal with, and did a beautiful job. Thanks Ursula!
 

Tanya Stocks24/01/2020 11:27:31 AM

Ursula was amazing to deal with. She did an absolutely fantastic job and was super helpful turning it around quickly in the time we needed. I highly recommend Ursula!

Stacey McLeod06/01/2020 10:14:36 AM

Absolutely thrilled with Ursula's work. Quick turnaround, beautiful engraving and an all-round lovely woman. Would definitely recommend

Desiree Fenton12/02/2019 09:09:01 AM
Wow! I can't even begin to say what an amazing job Ursula did for me. She did what everyone else said they couldn't! I am totally thrilled with the glasses and the not so easy logo I sent her. The glasses are great quality and the service was very quick. I highly recommend Ursula!

 

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